TSG D1 is the first cobblestone-shaped AI government robot in the industry, breaking the monotony of traditional government robots. Based on big data technology, voice recognition, natural language processing, speech synthesis and other AI technologies, it provides intelligent virtual customer service, and intelligent business handling services to citizens, solve complex, time-consuming, and massive problems for staff, and improves overall work efficiency. TSG D1 supports touch-screen, remote control, and voice operation, allowing for remote control and lowering the risk of COVID-19 infection.