This project revitalizes Milan's Umbria-Molise-Calvairate area by addressing crime, socio-economic disparities, and language barriers. Using service design principles and second-hand chairs, it fosters community ties and cultural exchange. Long-term residents share their chairs and stories, symbolizing welcome and connection. Red lines on buildings link past and present, creating continuity. By engaging residents in renovations, the project ensures familiarity and enhances identity, transforming the area into a safer, more cohesive, and vibrant community.